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To
Partners (Location Owners) |
| 1.
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How
can I increase revenues from my customers without
making a capital investment? Wireless
Link managed wireless Internet service empowers
owners to earn more from their current customers.
To apply
for service at your location
To learn
more about how you can earn by offering Wireless
Link Service at your location

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| 2. |
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Why
use Wireless Link instead of regular dial-up connections?
Wireless
Link enables business travelers to use their laptops
to read and send e-mails, browse the web or access
securely their company networks and resources
at similar speeds as in normal office networks.
Wireless Link users can move freely around the
office, hotel, conference centre or any other
location covered by the service and stay constantly
connected. They can even roam between Wireless
Link Powered locations across the globe without
ever having to worry about the network cables
or changing the network configuration on their
laptops.
There
are no minute-based connection fees and the connection
is on all the time, so there is no need to pay
for expensive mobile or long distance calls.

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| 3. |
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What
is the difference between standards of 802.11b and
802.11a? There
are many broadband wireless technologies in use
today. The most popular are 802.11b and 802.11a.
Wireless Link supports 802.11b currently, and
will continue to incorporate 802.11a technologies
as it becomes widely available.
802.11b
(Wi-Fi) and 802.11a (WiFi5) products are not compatible
with each other. The main differences are that
802.11b operates in the 2.4Ghz frequency range
and has a maximum speed of 11 Mbps. 802.11a operates
in the 5Ghz range and has a maximum speed of 54
Mbps. However the speed degrades quickly over
distance with 802.11a. The vast majority of products
currently in operation use the 802.11b standard.

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| 4. |
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What
kind of marketing support will Wireless Link provide?
Initially,
Wireless Link will focus on leveraging the press
and providing marketing materials, including:
service stickers, posters, point-of-sale counter
cards, instruction manuals and marketing brochures.
To access these materials you must log into Wireless
Link's webpage as a registered Partner. In the
future, Wireless Link will also launch mass advertising
campaigns both online and offline; and develop
retention and promotion programs to encourage
usage.

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End
Users |
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What
are the features and benefits of the Wireless
Link Network?
High
Speed -- connect to the Internet wirelessly
at speeds 20-50 times faster than a traditional
dial-up modem.
Wireless
-- no need to carry additional cables to connect
to the Internet while you are on the go, just
walk into a Wireless Link Enabled location and
connect without wires.
Easy
to Use -- using the Wireless Link Network
with your own 802.11b enabled laptop is fast
and easy. Just walk into a Wireless Link Enabled
location, open your web browser and enter your
password. No additional software is required!
Wide
Coverage -- Wireless Link Network has
locations in several cities across Asia and
is growing daily. Your Wireless Link's Prepaid
Card allows you connect to the Internet from
any Wireless Link Enabled location across the
Asia Pacific. Check our locations
page frequently to see all the newest locations.
Compatible
-- all locations on the Wireless Link Network
are fully compatible with devices using the
IEEE 802.11b standard for wireless transmission.
Always
Online -- using your own laptop means
all your favorite programs and files are always
available. Access your e-mail, log-on to the
corporate network, check your bookmarked web
pages -- it is all available to you on the Wireless
Link Network.

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| 2. |
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How
can I start using the Wireless Link Service?
You
can access Wireless Link's Service with your
own laptop, Pocket PC or handheld device that
is wirelessly enabled with an 802.11b Wireless
LAN Card (PCMCIA or USB version). Cards may
be purchased from any computer retail shop.
Some
laptop computers from Toshiba, Dell, Compaq,
IBM, and Apple as well as other manufacturers
are being shipped with the cards pre-installed
or as a factory option. Please check with your
computer manufacturer and request for the Wireless
LAN Card to be pre-installed.

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Is
the Wireless Link Network safe?
Wireless
Link utilizes the 802.11b or Wi-Fi standard
for wireless Internet connection, which is supported
by the IEEE and the Wireless Ethernet Compatibility
Alliance.

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| 4. |
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How
do I connect to the Wireless Link Service?
Once
you arrived at any Wireless Link Hotspot, turn
on your laptop and launch your favourite web
browser. The Wireless Link welcome page will
appear. Enter your username and password in
the fields on the screen as shown in the Prepaid
Card.
If
you have any problems connecting to the Wireless
Link Network, you may need to enter the SSID,
also known as the Network Name. To configure
this setting, please refer to the User Guide
of your Wireless LAN Card and download this
document
(readable by Microsoft Excel) to get the SSID
for your hotspot location. Please enter it exactly
as it appears, no space, etc. The Wireless Link
provides Zero Configuration Network which does
NOT require you to configure your network infrastructure
such as DHCP servers, DNS and other administered
services, while you will obtain an IP
Address dynamically. If your PC's Wireless
LAN card has an option to set the Network
Type, please select 'Infrastructure Mode'.

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| 5. |
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Can
I send and receive e-mail from my own e-mail account?
You
can use the Wireless Link Network to send and
receive e-mails from your own POP e-mail account
using Microsoft Outlook, Netscape Mail or any
other e-mail software.

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| 6. |
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How
do I log out of the Wireless Link Service?
A
pop-up status window will be automatically setup
for you to log out after you log in successfully,
but in some cases you might close this window
(or inadvertently exit the web browser).
You must log off your PC after using the Wireless
Link Network. Otherwise the remaining time on
your Prepaid Card will continue to run for a
few minutes (i.e. you will be logged out automatically
in 1 to 3 minutes).
To log out if you have accidentally close the
pop-up window, please click the button below.

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| 7. |
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Who
should I contact if I'm still unable to log on?
If
you have additional technical questions, you
can contact the Hotel's front desk for assistance
or call Wireless Link Local Service Provider.

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